Analysis Of Performance-Based Budget Implementation On Service Quality In The Local Government Of West Medan District
Keywords:
Implementation of performance-based budgeting, service qualityAbstract
Based on the results of the research and discussion conducted, it can be concluded that the application of performance-based budgeting to the quality of service in the regional government of the West Medan District. The variables in this study are Performance-Based Budgeting (X1) and Service Quality (Y). The research method used is a qualitative method and literature review (library research). Examine the theory and the relationship or influence between variables from books and journals both offline in the library and online sourced from Mendeley, Scholar Google, and other online media. Thus it can be concluded that there are many other factors affecting the performance of local governments, apart from the implementation of performance-based budgeting and service quality. Therefore, further research is still needed to look for other factors that can affect the performance of local government besides the variables examined in this article. Other factors include internal controls, awards, sanctions, quality of financial reports and clarity of budget targets.
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Copyright (c) 2023 Ismayanti Polem, Friti Sinta Erika, Afrina Nasution, Eka Nurmala Sari (Author)
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